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Step By Step Training Limited, Kingsland (Auckland)

Private Training Establishments · Computer Skills · Kingsland, Auckland

An NZQA-accredited private training establishment based in New Zealand, delivering one-to-one digital and vocational training to approximately 800 adult learners per year through a network of 39 contracted trainers across most towns and cities in New Zealand.

Last checked 9 October 2026

Jump to: About · Courses · Fees

At a glance

TypePrivate Training Establishments
LocationAuckland
RegionAuckland Region
Provider informationMinistry data only
Ministry ID8367

About Step By Step Training Limited

Step By Step Training Limited is a New Zealand-owned, NZQA-accredited private training establishment that has operated since 2001. It delivers digital and workplace skills training on a one-to-one basis, either in person through a nationwide trainer network or remotely online.

Training is structured around individual learners rather than fixed class schedules. Sessions can be as short as two hours, and a needs assessment is used to identify existing skills so that training covers only what the learner does not already know. Where learners choose to pursue them, NZQA unit standards are available, resulting in nationally recognised credentials rather than certificates of attendance alone.

The organisation works with a range of referrers including ACC, Work and Income, rehabilitation providers, and private referrers, providing written assessment reports and costed training schedules for approval before any training begins.

Courses and Programmes

Step By Step Training Limited offers the following named courses, some of which have NZQA-registered qualifications available:

  • Windows Navigation — ≈ 2 hours
  • Keyboarding — ≈ 2 hours
  • Internet Navigation — ≈ 2 hours
  • Email — ≈ 2 hours
  • Smartphone — ≈ 3 hours
  • Word – Foundation Skills — ≈ 3 hours
  • Word – Core Skills — NZQA Level 2 available — ≈ 6–7 hours
  • Excel – Foundation Skills — ≈ 3 hours
  • Excel – Core Skills — NZQA Level 1 and 2 available — ≈ 6–7 hours
  • Advanced Word & Excel — ≈ 3 hours
  • PowerPoint – Presentations — ≈ 4 hours
  • MS Teams — ≈ 2 hours
  • Zoom — ≈ 1 hour
  • Google Drive — ≈ 3 hours
  • Xero — ≈ 6 hours
  • Office Equipment & Administration Processes — NZQA Level 2 available — ≈ 7 hours
  • Business Financial Transactions — ≈ 8 hours

All courses can be tailored in scope — partial delivery of any course is available where only a subset of the content is required.

Fees

Step By Step Training Limited does not publish specific fee amounts on its website. Current fee figures are set out in a separate Step By Step Fee Schedule, which is available to purchasers on request and is included in the Custom Client Services Term Sheet for account holders.

The Administration and Cancellation Fee Policy describes the structure under which fees are calculated. Key features of that structure include:

  • No fee applies if a referral has not yet been allocated to a trainer.
  • A fee applies when a Training Needs Assessment (TNA) has been allocated to a trainer and contact has been attempted or an appointment scheduled.
  • A higher fee applies when a TNA appointment is confirmed for compliance purposes, reflecting a firm commitment of trainer time.
  • Where training has been both approved and allocated to a trainer, a tiered cost-recovery model applies on cancellation, based on actual work completed at the time.
  • Additional time may be charged at an hourly rate where extra work was undertaken before cancellation.
  • Total administration fees for any single cancellation are capped at a maximum amount stated in the Fee Schedule.

Step By Step will provide a breakdown of fees charged on request and will give purchasers reasonable notice of any changes to fee amounts.

Curated by the KuraData team from Step By Step Training Limited's own website, reviewed 9 October 2026.

Subject area: Computer Skills

The Ministry of Education groups Step By Step Training Limited under Computer Skills — the broad field of education and training it's classified under in the official tertiary directory.

Computer Skills

Address

Where Step By Step Training Limited is based, taken directly from the Ministry of Education's own address record for this provider.

  • StreetLevel 1
  • SuburbKingsland
  • CityAuckland
  • Postcode1245
  • Territorial authorityAuckland - Albert-Eden
  • RegionAuckland Region

No coordinates are published for tertiary providers in this dataset, so no map is shown here.

Contact Step By Step Training Limited

Find the published contact details for Step By Step Training Limited, including its phone number, website and other available contact information.

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